An AI Employee for Medical & Allied Health Practices
XoomAgent™ handles appointment scheduling, patient intake, recalls and after-hours enquiries — reducing front-desk pressure while keeping patient data private and secure.
Sound Familiar?
The pressures stacking up in your business
The front desk is overwhelmed
Phones, scheduling, intake and enquiries all hit reception at once, creating bottlenecks and burnout.
No-shows cost real money
Missed appointments and weak reminders leave gaps that are hard to fill at short notice.
Recalls slip through the cracks
Manual recall and follow-up campaigns are easy to delay, affecting patient outcomes and revenue.
After-hours enquiries go unanswered
Patients with questions outside hours wait, or go elsewhere.
AI Automations
How XoomAgent™ works in healthcare
The automations that remove the most time and risk from your week.
Appointment Scheduling
Book, reschedule and confirm appointments 24/7, with smart reminders to cut no-shows.
Patient Intake
Collect intake details and forms securely before the visit, ready for the practitioner.
Recall & Follow-Up Campaigns
Run recall and follow-up reminders automatically so patients get timely care.
After-Hours Enquiries
Answer common questions and capture details after hours, escalating anything urgent.
Patient Communications
Send appointment, preparation and follow-up messages on brand and on time.
Phone & Reception Overflow
Handle overflow enquiries so reception isn't stuck on hold queues all day.
Documentation Support
Draft routine correspondence and summaries for staff review.
Example Workflows
What an automated workflow looks like
New patient booking
- 1Patient enquires online or by phone
- 2Agent offers available times and books
- 3Secure intake form sent and completed
- 4Reminders scheduled to reduce no-shows
- 5Practice notified with a clean summary
Recall campaign
- 1Due-for-recall list identified
- 2Personalised reminders sent
- 3Bookings captured automatically
- 4Non-responders followed up
- 5Outcomes logged for the practice
Your XoomAgent™ starting build
The modules we typically deploy first for healthcare businesses.
Built for healthcare data
- Dedicated, isolated infrastructure for sensitive health data
- No model training on patient data
- Australian data sovereignty with a privacy-first approach
- Designed around Australian Privacy Principles and health record sensitivity
- Full audit trails and permissioned access
- Clinical decisions always stay with your practitioners
A real Australian team behind your healthcare AI
We don't hand you software and walk away. XoomAI's Australian, security-led team scopes, builds and manages XoomAgent™ around the way your healthcare business actually runs — and keeps improving it.
- Sector-aware setup & integration
- Privacy-first, audited data handling
- Ongoing tuning & optimisation
- Australian-based support
FAQ
Healthcare AI — your questions answered
Keep Exploring
More on XoomAgent™ & services
Ready to put an AI employee to work in your healthcare business?
Book a free AI Workflow Audit. We'll map exactly where XoomAgent™ saves your team time — no obligation.
Prefer to talk now? Call 1300 040 225 or email ai@xoomcloud.com.au