Hire your first AI employee.
XoomAgent™ puts a digital employee in every department — answering calls, replying to email, qualifying leads, processing invoices and running workflows inside Microsoft 365, Google Workspace and your CRM. Fully managed by XoomAI.
Indicative aggregate activity across XoomAgent™ deployments.
What XoomAgent™ Can Do
One AI employee. Eight jobs handled.
XoomAgent™ takes the repetitive work off your team's plate and runs it 24/7 — securely connected to the tools you already use.
Email & Inbox Triage
Reads, sorts, drafts and routes incoming email so the right message reaches the right person in minutes.
Lead Qualification
Engages and qualifies new leads instantly, then pushes them into your CRM ready for your team.
Customer Support 24/7
Answers enquiries day and night across web, email and chat, escalating anything that needs a human.
Document Processing
Extracts, classifies and routes data from invoices, contracts, forms and PDFs — with review where it matters.
CRM Updates
Keeps contacts, deals, notes and statuses accurate automatically as work happens.
Workflow Automation
Connects your systems so a trigger in one tool updates the others — no manual hand-offs.
Reporting
Compiles and sends scheduled reports automatically, so you always have a current picture.
Internal Knowledge Assistant
Answers staff questions from your documents, SOPs and policies — accurately and on brand.
Enterprise-grade AI, sized and priced for small business
You don't need an in-house data team or an enterprise budget. XoomAI delivers a fully managed AI workforce on dedicated infrastructure — built and run by an Australian managed IT and security provider, XoomCloud.
- Australian owned & operated
- Backed by XoomCloud managed IT & security
- Dedicated infrastructure — not shared multi-tenant AI
- No model training on your data
- Australian data sovereignty & Privacy Act focus
- Full audit trails & permissioned access
By Industry
AI built for the way your industry works
XoomAgent™ is configured around the workflows, systems and compliance needs of your sector.
How It Works
From audit to optimised AI workforce in five steps
A clear, managed path from your first workflow audit to a continuously improving AI employee.
Audit
We map your workflows and find the highest-impact automation opportunities in a free AI Workflow Audit.
Build
We configure XoomAgent™ for your business — workflows, knowledge and guardrails.
Integrate
We connect it securely to your inboxes, CRM, documents and line-of-business systems.
Train
We tune the agent on your processes and bring your team up to speed.
Optimise
We monitor, measure and continuously improve performance as part of the managed service.
Services
Strategy and integration that support the outcome
Every service exists to get XoomAgent™ delivering value in your business faster and more securely.
AI deployed and managed by an Australian team
XoomAgent™ is the technology — but behind it is a real Australian team from XoomCloud who scope, build, secure and continuously improve your AI workforce. You're never handed a tool and left to figure it out.
- Australian-based, security-led specialists
- Hands-on setup, integration and tuning
- Ongoing monitoring & optimisation
- A real person to call on 1300 040 225
Security & Trust
Enterprise security from an Australian MSP, not a startup
XoomAI is a brand of XoomCloud — a managed IT and cyber-security provider. AI security is built in, not bolted on.
Dedicated infrastructure
Your agent runs on dedicated hardware in an isolated environment — not a shared multi-tenant AI.
No training on your data
Your documents, emails and customer data are never used to train AI models. Full stop.
Australian data sovereignty
Hosted and managed in Australia with a Privacy Act–first approach to data handling.
Permissioned access
Role-based, least-privilege access to every connected system, scoped to each workflow.
Full audit trails
Every action the agent takes is logged and reviewable, so you stay in control and compliant.
Backed by XoomCloud
Built by a managed IT and cyber-security provider — not a marketing-first AI startup.
“XoomAgent™ now responds to every enquiry within minutes, day or night. It's like adding a tireless team member who never drops the ball.”
FAQ
Your questions, answered
Ready to deploy your first AI employee?
Book a free AI Workflow Audit. In 30 minutes we'll map exactly where XoomAgent™ can save your team time — no obligation.
Prefer to talk now? Call 1300 040 225 or email ai@xoomcloud.com.au