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XoomAI — powering business intelligence
AI by Industry

AI Solutions Built for the Way Your Industry Works

XoomAgent™ is configured around the workflows, systems and compliance needs of your sector — so your AI employee understands your business from day one.

Examples & Workflows

The practical work XoomAgent™ can take off your team

Every industry has different pressure points. These are the common starting workflows we map during your free AI Workflow Audit.

Legal

An AI Employee for Your Law Firm

Client intake, document review, conflict checks, deadline tracking and after-hours enquiry handling for law firms.

Client Intake & Qualification

Capture enquiry details, run initial qualification and open a matter file — 24/7, straight into your practice system.

First-Pass Document Review

Summarise contracts and bundles, extract key clauses and flag issues for a lawyer to review.

Example workflow

New client enquiry → opened matter

  1. 1Enquiry arrives via web, phone or email
  2. 2Agent qualifies and captures key details
  3. 3Conflict check run against existing matters
  4. 4Matter opened and consultation booked
Financial Services

An AI Employee for Financial Advisers & Accountants

Data entry automation, compliance documentation, client reporting and financial analysis for advisers and accounting firms.

Document Data Extraction

Pull figures from statements, invoices and forms straight into your systems with review checkpoints.

Compliance Documentation

Assemble and maintain advice and record-keeping documents from your templates, ready for sign-off.

Example workflow

Statement → reconciled data

  1. 1Document received from client or institution
  2. 2Agent extracts and structures the data
  3. 3Figures matched and exceptions flagged
  4. 4Clean data pushed to your software
Logistics & Transport

An AI Employee for Logistics & Transport

Shipment tracking, carrier communication, proof-of-delivery handling and warehouse admin automation.

Shipment Status Updates

Answer ‘where is my order’ instantly and send proactive status updates to customers and partners.

Carrier Communication

Chase bookings, confirm pickups and follow up on exceptions across carriers automatically.

Example workflow

Customer status enquiry

  1. 1Customer asks for an update
  2. 2Agent looks up live status
  3. 3Clear, branded reply sent instantly
  4. 4Proactive update scheduled for next milestone
Healthcare

An AI Employee for Medical & Allied Health Practices

Appointment scheduling, patient intake, recall campaigns and after-hours patient support for healthcare providers.

Appointment Scheduling

Book, reschedule and confirm appointments 24/7, with smart reminders to cut no-shows.

Patient Intake

Collect intake details and forms securely before the visit, ready for the practitioner.

Example workflow

New patient booking

  1. 1Patient enquires online or by phone
  2. 2Agent offers available times and books
  3. 3Secure intake form sent and completed
  4. 4Reminders scheduled to reduce no-shows
Real Estate

Your Real Estate Agency Deserves an AI Employee

Listing enquiries, instant lead follow-up, market reports and tenant communications for agencies and property managers.

Instant Listing Enquiry Response

Every portal and website enquiry answered immediately with property details and next steps.

Sub-5-Minute Lead Follow-Up

Qualify and follow up leads within minutes, then push them into your CRM ready for the agent.

Example workflow

Portal enquiry → booked inspection

  1. 1Buyer enquires via a portal or your site
  2. 2Agent replies instantly with details
  3. 3Buyer qualified and intent captured
  4. 4Inspection booked into the agent's calendar
Construction

An AI Employee for Builders & Contractors

Quote requests, supplier coordination, site reporting and compliance tracking for builders and contractors.

Quote Request Handling

Capture enquiry details 24/7, gather what's needed and prepare quote drafts for your sign-off.

Supplier Coordination

Chase pricing, confirm orders and follow up deliveries across your suppliers automatically.

Example workflow

Enquiry → quote

  1. 1Enquiry captured 24/7
  2. 2Scope and details gathered
  3. 3Supplier pricing requested where needed
  4. 4Quote draft prepared
Hospitality

An AI Employee for Hospitality Venues

Reservation management, guest enquiries, review responses and routine updates for restaurants and hotels.

Reservation Management

Take, confirm and modify bookings 24/7, with reminders to reduce no-shows.

Guest Enquiries

Answer questions about menus, hours, dietary options and events instantly, on brand.

Example workflow

Booking enquiry → confirmed table

  1. 1Guest enquires via phone, web or social
  2. 2Availability checked and offered
  3. 3Booking confirmed and logged
  4. 4Reminder scheduled to cut no-shows
Retail

An AI Employee for Retail & E-commerce

Product questions, order processing, customer support and promotional campaigns for retail and e-commerce.

Product & Stock Questions

Answer product, sizing, availability and shipping questions instantly across your channels.

Order Support

Handle ‘where's my order’, changes and tracking enquiries automatically, 24/7.

Example workflow

Pre-sale question → sale

  1. 1Shopper asks a product question
  2. 2Agent answers with accurate details
  3. 3Objections handled and options suggested
  4. 4Shopper guided to checkout
Professional Services

An AI Employee for Professional Services Firms

Proposal generation, client onboarding, project tracking and reporting for consultancies and agencies.

Proposal Generation

Draft tailored proposals and scopes from a short brief and your templates for fast sign-off.

Client Onboarding

Run a consistent onboarding — forms, documents, access and kickoff — every single time.

Example workflow

Enquiry → proposal

  1. 1New opportunity captured
  2. 2Requirements and scope gathered
  3. 3Proposal drafted from your template
  4. 4Consultant reviews and tailors

Workflow Patterns

Built around repeatable work, not generic chat

XoomAgent™ is scoped around the handoffs, documents, approvals and system updates that already happen inside your business.

Lead, enquiry and booking capture
Document intake, extraction and review
Email, phone and after-hours triage
CRM, job system and practice system updates
Customer, patient, tenant or client follow-up
Compliance reminders and audit trails
Reporting, status updates and review packs
Human approval for sensitive decisions

Security & Trust

Enterprise security from an Australian MSP, not a startup

XoomAI is a brand of XoomCloud — a managed IT and cyber-security provider. AI security is built in, not bolted on.

Dedicated infrastructure

Your agent runs on dedicated hardware in an isolated environment — not a shared multi-tenant AI.

No training on your data

Your documents, emails and customer data are never used to train AI models. Full stop.

Australian data sovereignty

Hosted and managed in Australia with a Privacy Act–first approach to data handling.

Permissioned access

Role-based, least-privilege access to every connected system, scoped to each workflow.

Full audit trails

Every action the agent takes is logged and reviewable, so you stay in control and compliant.

Backed by XoomCloud

Built by a managed IT and cyber-security provider — not a marketing-first AI startup.

Book your free AI Workflow Audit

30 minutes. No obligation. Walk away with a clear, prioritised plan for where AI can save your team time.

Prefer to talk now? Call 1300 040 225 or email ai@xoomcloud.com.au